Terms of Service

By accessing and using the Joy Knott website and purchasing our crochet pattern designs, you agree to the following Terms of Service. Please read them carefully.

1. About Joy Knott

Joy Knott is an online store that sells digital crochet pattern designs. All products are delivered electronically and no physical items are shipped.

2. Digital Products & Delivery

All products sold on Joy Knott are digital files (PDFs or similar formats).
Once payment is completed, you will receive instant access to download your purchased files.

It is your responsibility to ensure that:

  • Your email address is correct
  • You have the necessary software to open and use digital files
  • No physical products will be mailed.

3. Refunds & Exchanges

Due to the nature of digital products, all sales are final.
We do not offer refunds, exchanges, or cancellations once a file has been downloaded.

If you experience technical issues (such as a corrupted file or download error), please contact us and we will gladly help you.

4. License & Usage Rights

When you purchase a Joy Knott crochet pattern, you are granted a personal, non-transferable license to use the design.

You may:

  • Use the pattern to create finished crochet items
  • Sell finished handmade items made from the pattern in small quantities
  • Share photos of your finished work online (crediting Joy Knott is appreciated)

You may not:

  • Share, copy, reproduce, or distribute the pattern in any form
  • Sell, trade, or give away the digital file
  • Claim the pattern as your own design
  • Upload the pattern to any website, marketplace, or social media

5. Intellectual Property

All patterns, images, text, logos, and designs on Joy Knott are the intellectual property of Joy Knott and are protected by copyright laws.

Unauthorized use, duplication, or resale is strictly prohibited.

6. Account Responsibility

If you create an account on our website, you are responsible for keeping your login details secure. Any activity that occurs under your account is your responsibility.

7. Limitation of Liability

Joy Knott is not responsible for:

  • Errors caused by incorrect pattern use
  • Finished product results
  • Loss of files after download

Our liability is limited to the amount paid for the product.

8. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Changes will be posted on this page and apply to all future purchases.

9. Contact

If you have any questions about these Terms of Service, please contact us through the website.