At Joy Knott, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our website.

1. Information We Collect

When you use our website, we may collect:

• Your name
• Email address
• Billing information (processed securely by our payment provider)
• Order details
• IP address and basic browser data

We only collect what is necessary to provide our services.

2. How We Use Your Information

We use your information to:

• Process orders and deliver digital products
• Send purchase confirmations and downloads
• Provide customer support
• Improve our website and services
• Send updates or promotions (only if you choose to subscribe)

We will never sell or rent your personal information.

3. Payments

All payments are handled by secure third-party payment processors. Joy Knott does not store your credit card or payment details.

4. Cookies

Our website uses cookies to improve your browsing experience, such as remembering your cart and preferences. You may disable cookies in your browser, but some features may not work correctly.

5. Data Protection

We take reasonable measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion
• Opt out of marketing emails

You can contact us anytime to exercise these rights.

7. Updates

This policy may be updated occasionally. Any changes will be posted on this page.

Copyright & Intellectual Property Policy

Joy Knott

All content sold or displayed on Joy Knott is protected by copyright law.

1. Ownership

All crochet patterns, images, instructions, logos, and written content belong exclusively to Joy Knott.

Purchasing a pattern gives you a license to use the design — not ownership of it.

2. What You Can Do

You are allowed to:

• Use Joy Knott patterns to create handmade items
• Sell finished handmade items in small quantities
• Share photos of finished products (credit is appreciated)

3. What You Cannot Do

You may not:

• Copy, share, or redistribute patterns
• Upload files to websites, social media, or cloud storage
• Sell, trade, or gift digital pattern files
• Claim Joy Knott designs as your own

Any violation of copyright may result in legal action.

4. Reporting Infringement

If you believe Joy Knott content is being copied or used without permission, please contact us so we can take action.